Sadly, a deflected .45ACP bullet impacted the back of my 3-year-old TargetVision camera. The bullet did not penetrate but made the unit inoperable.

My phone call to the factory demonstrated what customer service should be: friendly, helpful, offering options, & efficient. After receiving & repairing the camera, the technician called to ensure compatible frequencies and report the shipping. Friendly, professional support as it should be.

After receiving my restored camera that was as pretty-as-new, it was off to the Range. Log in - Check, Cellular Data Off - Check, Orient the camera & iPhone/iPad - Check but 'Camera feed failed' kept coming up. Ratts!

It took a few minutes to discover that my newly installed iPhone VPN was connected. Once the VPN was 'Not Connected', the TargetVision system was working perfectly again. Something else to add to the op checklist.

Very pleased with the whole process but hope to not need such a repair since I plan to do more to protect the camera from other shooters.

Works as advertised. Picture is so clear, great product.and everything stores in a solid like briefcase.

Worth every penny, recommend buying it with each system. Save the grief in case you miss and hit your camera.

Haven't needed it yet but probably will.

This is an incredible product that allows you to maximize your valuable range time. It saves steps and tracks hits on targets so no more wondering where you hit on a cluttered target. Great Product!